August 1, 2020

100+ Statistics of Remote Work 2020

Anshika Awasthi

Scope of Remote Work

  • 80 million Americans are working from home in 2020. (2020 future workforce report)
  • There were 50% estimate new signups on Upwork since the COVID-19 outbreak (Freelancing in America: 2019)
  • Global staffing revenue is projected to drop by 14% to 37% in 2020. (Staffing industry Analytics report)
  • 62% of the organisations around the world are shifting more jobs to remote. (2020 future workforce report)
  • 59% workers would prefer working from home as much as possible rather than going back to the workplace. (Gallup)
  • The percentage of most engaged workers in the US reached 38% in 2020 in COVID-19 induced remote work, highest since 2000. (Gallup)
  • 41% of workers want to return to their workplace once businesses are open in 2020. (Gallup)
  • Workers least likely to work remotely in 2020 tend to be young, without a college education, working for non-standard contracts, employed in smaller firms, and those at the bottom of the earnings distribution. (IMF)
  • 56% believe that remote work has functioned better than expected in 2020. (2020 future workforce report)
  • U.S remote working grew by 115% over the past 10 years. (Global workplace analytics)
  • By 2035 there could 1bn “location independent” workers. (TheEconomist)
  • 82% of the employees do not want to ever return to in-office setting. (State of Remote Work 2020)

When the pandemic ends, leaders and managers will have the time and patience to reflect on what millions of people learned from "the world's largest work-from-home experiment."

Covid-19 induced remote working created an unexpected impact on the employees working remotely during 2020
scope of remote work


  • 56% of remote workers expect to work at least part-time after the Covid-19 induced remote working in 2020. (MindEdge/Skye Learning)
  • 27% of employees would like to continue remote work part time. (MindEdge/Skye Learning)
  • 9% of the employees are not sure if they would like to work remotely or in office after 2020. (MindEdge/Skye Learning)
  • The percentage of most engaged workers in the US reached 38% in 2020 in COVID-19 induced remote work, highest since 2000. (Gallup)
  • 41% of workers want to return to their workplace once businesses are open in 2020. (Gallup)
  • Workers least likely to work remotely in 2020 tend to be young, without a college education, working for non-standard contracts, employed in smaller firms, and those at the bottom of the earnings distribution. (IMF)
  • 56% believe that remote work has functioned better than expected in 2020. (2020 future workforce report)
  • U.S remote working grew by 115% over the past 10 years. (Global workplace analytics)
  • By 2035 there could 1bn “location independent” workers. (TheEconomist)
  • 82% of the employees do not want to ever return to in-office setting. (State of Remote Work 2020)
Companies are slowly recognising that having a 100% remote company is better than partially remote teams
fully remote work

Economic Impact

  • From 2020, firms in highest-priced cities are hiring workers living in cheaper towns, paying them 19% higher more than the person would earn locally. (upwork)
  • 49% of business spend in the US is going from most expensive cities to professionals working remotely in lower cost places, which is spreading economic opportunity across the country. (upwork)
  • Firms in highest-priced cities are hiring workers living in cheaper towns, paying them 19% higher more than the person would earn locally. (upwork)
  • Independent professionals are making 18.6% more than average wage in the same occupational categories in their local market after coronavirus induced remote working in 2020. (upwork)
  • 49% of business spend in a country is going from most expensive cities to professionals working remotely in lower cost places, thus spreading economic opportunity across the country. (upwork)
  • The wage and opportunity gap is large in expensive metro cities where skilled professionals are paid on an average $40.54 per hour compared to $28.36 for the average place, a 40% premium for the exact same occupation. (upwork)
  • 77% of employees finds that working remotely leads them to lower operating costs. (upwork)
  • Independent professionals working remotely who are engaged with metro city clients earn on an average 18.6% more compared to average wages which will equate to $11,061 a year. (upwork)
  • 95% of people would encourage their friends or family to work remotely. (Buffer)

Scope of Remote Jobs

  • There are 37 percent of jobs in the United States that can be performed entirely at home, accounting for 46% of US wage. (IMF)
  • 73% of working departments is expected to have remote workers till 2028, thus scope for more remote jobs. (Upwork)
  • 74% of remote employees earn less than $100,000 annually. (Owl Labs)
  • 69% of millennials will trade other benefits for flexible job options including remote work. (IWG)
  • 76% prefer to avoid their office completely when they need to concentrate on a project. (Atlassian)
  • 41% of people want to continue working remotely even after pandemic ends in 2020. It included 40% of the parents working remotely with kids at home. (forbes)
  • Only 35% respondents want to go to back to in-person job roles in 2020 after the pandemic gets over. (MindEdge/Skye Learning)
  • Work attire in remote job include 63.7% of remote workers wearing laid back dress and 23.3% remote worker stated wearing business wear up-top and party down below. (Bluejeans)
  • Non-remote workers can tolerate 99 more days to work remotely due to covid-19 in 2020. (Bluejeans)
  • 7.7% are ready to go back to their office immediately post pandemic. (Bluejeans)
  • 27% employees who are working from home during pandemic wants to extent remote working at least for 1 year. (Bluejeans)

Remote Recruitment

  • Only 30% of hiring managers feel their teams have the skills needed to support remote business in upcoming 3-5 years. (2020 future workforce report)
  • 72% of talent professionals agree that work flexibility (which includes remote work options) will be very important for the future of HR and recruiting. (LinkedIn)
  • 24% of occupation in the US can be performed remotely permanently- which can employee 52% of the US workforce. (Technology at Work report)
  • 20% of managers reported more accurate work. (Gartner)
  • 26% of managers reported higher efficiency. (Gartner)
  • 30% of remote employees believed they had fewer interruptions while working remotely. (Gartner)
  • 51% of hiring managers would consider an online test solution to engage independence talent. (2020 future workforce report)
  • 83% of workers, remote or on-site, say that a remote work opportunity would make them feel happier at their job. (Owl Labs)
  • 40% of people say that a flexible schedule would be the best perk of working remotely. (Buffer)
  • 74% of employees say that a remote work option would make them less likely to leave their company. (Owl Labs)
  • 42% of people who are 100% remote said they have been working remotely for more than 5 years. (fyi)
  • 96% of remote workers would recommend working remotely to their friend. (fyi)
  • 45% of employees are likely to leave their employer due to bad remote work management during the pandemic in 2020. (forbes)
  • 43% of US employers are planning to provide more remote work opportunties in upcoming year. (TheEconomist)

Managing remotely allows individuals to get creative, leverage their strengths, and engage with their teams in different and meaningful ways.

Companies Stance Who Do Not Recommend Remote Work
  • 32% part of the team is full-time remote and part of the time works out of the same office. (Buffer)
  • 23% employers say everyone works remotely in their company. (Buffer)
  • 10.5% employers allow employees to work from home as needed. (Buffer)
  • 5% are solo business or freelancers and work remotely. (Buffer)
But Instead, Remote Work Probably Means Working Too Much
remote workers tend to work more

Digital Transformation


95% Of Organizations Agree That A Digital Workplace Is Important

 Key Industries Driving the Shift To Remote Office
  • The annual growth rate of Ed-tech is expected to exceed 12.5% by 2025 with virtual education increasing in and after 2020. (Spiceworks)
  • Business adoption of AI-powered technologies is expected to triple by 2021 with increasing remote work. (Spiceworks)
  • Tokyo tests out a trial remote working policy to encourage individuals to work from home and unblock the public transport system in preparation for 2020 Olympic games. (TheEconomist)
  • Boston, Vermont, Tulsa, among other cities and states in the US, offer incentives to remote workers in the form of tax breaks and relocation subsidies. (TheEconomist)
Cyber Security
  • With companies shifting to remote working, the global demand for cyber security market is expected to generate revenue of around $354.7 billion by end of 2027 with a 12.3% annual growth rate. (fortune)
  • Despite receiving confidential business data to their remote location regularly, less than half of remote employees say they receive proper internet security training. (GetApp)
Rise of Cloud Computing
  • Cloud expenses are expected to amount 70% of all tech spending in 2020. (Trend Micro)
  • The global cloud computing market is forecast to exceed $350 billion in 2020. 18% rise since 2018. (MarketsandMarkets)
  • The infrastructure-as-a-service (IaaS) (a form of cloud computing that provides virtualized computing resources over the internet) market is predicted to reach $72.4 billion worldwide by 2020. ( Gartner)
Industries Most Impacted in 2020 are Using Mobile as Remote Tool

Remote communication tool “Microsoft’s team” mobile user grew more than 300% from February-March 2020 and are still growing

Remote Tool Zoom Has Seen an Unprecedented Growth in 2020

Video conferencing app Zoom daily meeting participants figure was reported to be 300 million active participants in 2020 compared to 10 million participants in December 2019. (zoom)

Benefits and Profits

  • 68% of employees in 2020 have a “great deal” or “fair amount” of experience doing remote work. (MindEdge/Skye Learning)
  • 32% of employees have “only some” or “very little” experience working remotely. (MindEdge/Skye Learning)
remote work in 2020
Improved Productivity
  • Employees at a company with an average engagement rate improve their productivity by 5% by working remotely, the company would save approximately $3,000 per employee. (gallup)
  • American express (a financial giant) found remote work has improved 43% of company’s productivity. (Global workplace analytics)
  • Remote workers are happiest when they spend 76% of their time working remotely. (buffer)
More Earnings
  • Freelancers earn 8% more per hour when working for business in metro cities. (upwork)
  • Independent professionals are earning 8-11% more than upwork clients while working remotely for firms in metro cities. (upwork)
  • The average annual income for most telecommuters is $4,000 higher than that of non-telecommuters. (flexjob)
Accountability
  • Remote or not, employees can only be accountable for what's expected of them. And to hold remote workers accountable, managers must provide clear and collaborative expectations - but 26% of employees strongly agree their manager is good at helping them clarify priorities, and six in 10 employees know what is expected of them at work. (Gallup)

Remote or not, employees can only be accountable for what's expected of them.

Work Flexibility
remote work benefit
  • 39% of remote workers biggest boast is flexibility in work timing. (State of Remote Work 2020)
  • 25% of remote workers prefer avoiding long commutes. (State of Remote Work 2020)
  • 80 percent of U.S. workers would turn down a job that didn't offer flexible working. (International workplace group)
  • 67% of employees would leave their company if work arrangements became less flexible. (Staples workplace survey)
  • In the past ten years, 83 percent of U.S. businesses have introduced a flexible workspace policy, or are planning to adopt one. (International workplace group)
  • 41% of employees would take a 10 percent pay cut from company that cares more about health and wellness(Staples workplace survey)
  • 90% of employees believe more flexible work arrangements and schedules will increase morale. (Staples workplace survey)
  • Highly engaged workplaces can claim 41% lower absenteeism, 40% fewer quality defects, and 21% higher profitability. (Gallup)
  • Engagement boost occurs when employees spend 60% to 80% of their time working off-site - or three to four days in a five-day workweek. (Gallup)
  • Over half (53 percent) of U.S. respondents say that having a choice of work location is more important to them than working for a prestigious company. (International workplace group)

Leaders who want to attract and retain talent of any age should know how important flexible policies are to the workforce.

Challenges

challenges of remote work
  • For 27% of remote workers, biggest challenge of remote working in 2020 turned out to be a balance between work and personal time. (State of Remote Work 2020)
  • 27% of remote employees finds lonliness as one of the challenge of wokring remotely. (State of Remote Work 2020)
  • 97.3 million workers are at high rise of layoffs and furlough across, equivalent to 15% of 35 advanced and emerging countries. (IMF)
  • 20% remote considers loneliness as the biggest challenge while working remotely. (Buffer)
  • 50% of remote workers say they had a negative impact on their emotional or mental health. (MindEdge/Skye Learning)
  • 58% of parents working remotely reported that work from home had a negative impact on their mental health. (MindEdge/Skye Learning)
  • 18% of remote workers reported a very negative impact on mental health of working remotely at their homes in 2020. (MindEdge/Skye Learning)
  • Workplace isolation can derail productivity up to 21%. (Gallup)
Most Common Remote Work Challenges In 2020
Monthly Expenses are Not Covered By Company
  • 70% of remote workers stated that their company do not cover expense of employees working remotely for the company. (Buffer)
  • 80% of remote workers state their company do not pay for home internet. (Buffer)
  • 72% of remote workers state their company do not cover co-working membership while 22% remote worker’s companies do. (Buffer)
  • 22% of remote employees report that unplugging after work is their biggest challenge. (Buffer)
  • More than half of remote employees say they feel disconnected from in-office employees (CoSo Cloud)
Need for Workforce Reskilling
Workers Rely on the following Stress-Reducing Activities 

Bottom Line

The year 2020 has seen the biggest remote work revolution in the history ever. Due to coronavirus, there has been a seismic shift in how the global workforce typically experience employment. Now that some of these employees may be able to return to their workplace, it appears only a quarter are emotionally ready. Another quarter is reluctant to return and this says a lot about the upcoming future of remote work. Pandemic or no pandemic remote work is here to stay.

About the author

Competitive, real; loves to keep working for what it wants. An extrovert who lives by her own ideas and methods.


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